At slatgo, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the slatgo platform. We comply fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable regulations.
Six core principles that guide how slatgo handles your personal data
Every piece of data transmitted between your device and the slatgo platform is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information are never transmitted in plain text.
slatgo will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data belongs to you. We only share information with trusted partners where strictly necessary to operate our services or comply with the law.
slatgo fully complies with the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules. We are registered with the National Privacy Commission (NPC) and maintain a designated Data Protection Officer to oversee compliance.
You have the right to access, correct, delete, and port your personal data held by slatgo. You can also object to certain types of processing. slatgo makes it easy to exercise these rights through our customer support team.
slatgo retains your personal data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once data is no longer needed, it is securely deleted or anonymized in accordance with our data retention schedule.
In the unlikely event of a data breach that affects your personal information, slatgo will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by Philippine law.
SUMMARY: slatgo ("we," "us," "our") is committed to protecting the privacy and personal data of all users of the slatgo platform at slatgo.com. This Privacy Policy describes what data we collect, why we collect it, how we use it, and what rights you have over your information. By using slatgo, you consent to the practices described in this policy.
slatgo operates the online gaming platform accessible at slatgo.com, offering slots, live casino, bingo, arcade games, virtual racing, and sports betting services to registered members in the Philippines. As a data controller, slatgo is responsible for the personal data you provide to us and the data we collect about you through your use of our platform.
This Privacy Policy applies to all personal data collected by slatgo through the slatgo website, mobile-optimized platform, customer support channels, and any other slatgo-branded touchpoints. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
slatgo is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. We take our obligations as a data controller seriously and have implemented appropriate technical and organizational measures to protect your personal information.
When you create a slatgo account, we collect the following information:
To comply with anti-money laundering (AML) regulations and PAGCOR requirements, slatgo may collect:
When you make deposits or withdrawals on slatgo, we collect:
slatgo collects data about your gaming activity on the platform, including:
When you access slatgo, we automatically collect certain technical information:
If you contact slatgo customer support, we retain records of your communications, including live chat transcripts, email correspondence, and any documents you submit in connection with a support request.
slatgo uses your personal data for the following purposes:
slatgo processes your personal data on the following legal bases under the Data Privacy Act of 2012:
slatgo shares personal data with carefully selected third-party service providers who assist us in operating the slatgo platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metro bank, Visa, Mastercard networks), identity verification providers, cloud hosting providers, and customer support software vendors. All service providers are bound by data processing agreements that require them to handle your data securely and only for the purposes specified by slatgo.
slatgo may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or government bodies in the Philippines, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and the Bureau of Internal Revenue (BIR), where required by law or a valid legal order.
In the event of a merger, acquisition, or sale of all or part of slatgo's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
slatgo does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any sharing of data is strictly limited to what is necessary to operate the slatgo platform and comply with applicable law.
Cookies are small text files placed on your device when you visit the slatgo platform. They help us recognize your device, remember your preferences, keep you logged in, and understand how you use our platform. slatgo uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can manage your cookie preferences through the slatgo cookie settings panel, accessible from the footer of the slatgo platform. You may also configure your browser to block or delete cookies, though doing so may affect the functionality of the slatgo platform. Note that blocking essential cookies will prevent you from logging in to your slatgo account.
slatgo implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Security Tip: While slatgo takes every precaution to protect your data, you also play an important role. Use a strong, unique password for your slatgo account, enable two-factor authentication, and never share your login credentials with anyone.
slatgo retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The following retention periods apply:
Upon expiry of the applicable retention period, slatgo will securely delete or anonymize your personal data in accordance with our data destruction procedures.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by slatgo:
| Right | What It Means |
|---|---|
| Right to be Informed | You have the right to know what personal data slatgo collects about you, why we collect it, and how we use it. This Privacy Policy fulfills that obligation. |
| Right to Access | You may request a copy of the personal data slatgo holds about you at any time. We will respond to access requests within 15 business days. |
| Right to Correction | If any personal data slatgo holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. |
| Right to Erasure | You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to slatgo's legal retention obligations. |
| Right to Data Portability | You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider. |
| Right to Object | You may object to the processing of your personal data for direct marketing purposes or where processing is based on slatgo's legitimate interests. |
| Right to Withdraw Consent | Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing. |
| Right to Lodge a Complaint | If you believe slatgo has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines. |
To exercise any of the above rights, please contact slatgo's Data Protection Officer using the contact details provided in Section 13 of this policy. We will respond to all verified requests within fifteen (15) business days.
The slatgo platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style online gaming. slatgo does not knowingly collect personal data from individuals under the age of 21.
If slatgo becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and, where appropriate, report the matter to the relevant authorities. If you believe a minor has registered on the slatgo platform, please contact our support team immediately.
We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms, including slatgo.
slatgo primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in countries outside the Philippines — for example, where slatgo uses cloud infrastructure or service providers with data centers in other jurisdictions.
Where such transfers occur, slatgo ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. slatgo will not transfer your personal data to a country that does not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.
slatgo reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the slatgo platform's features. When material changes are made, slatgo will notify registered members via email and display a prominent notice on the slatgo platform.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how slatgo protects your personal data. Your continued use of the slatgo platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes.
slatgo has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us:
slatgo Data Protection Officer
Live Chat available 24/7 on the slatgo platform
Email response time: within 15 business days for data privacy requests
If you are not satisfied with slatgo's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012.
For general account support, responsible gaming assistance, or other inquiries, please visit our FAQ page or contact our 24/7 customer support team via live chat on the slatgo platform.
Now that you know how slatgo protects your personal data, join over 500,000 Filipino players who trust slatgo for a safe, fair, and entertaining gaming experience. Must be 21 or older to participate.
21+ only · Play responsibly · Data protected under RA 10173